Her scratching, patchy coat and hair-loss round her eyes and ears started when she was about 16 weeks old.
This was thought to be puppy demodectic mites. She also had runny stools every 3 weeks or so which the vet treated as a virus each time.
I scoured the internet for causes and solutions and came up with possible food allergy and Bionic Biotic.
I put her on a strict diet and started the Bionic Biotic just before Christmas 2009 and have had firm stools ever since (Poppy-not me!) and everyone remarks on her coat condition which you can see from the photos.
Obviously I shall continue with Bionic Biotic to keep her looking as she does and to save her the distress of keep scratching.